we have a small team of dev working on web maintenance cases. They come in via email as bugs, features, inquiries. Most are very small jobs maybe changing a report or adding information to a report or feature on the portal.
There could be 2-6 ongoing yearly programs under each client running concurrently. There are no milestones the cases/programs dont' roll-up to each other. So since they are not using milestones i can't utilze any of the reporting functions or ebs.
- I am new FB and am not sure how to manage this. I need to be able to come up with some prioritiaztion method. (right now everything is the SAME....and be able SAME)
- I need to get generate some meaningingful reports.they
Users are finaly finally adding due dates to the cases and entering estimates..estimates.
I am new FB and am not sure how to manage this.
Also, is there a way to unselect certain groups from showing up in the Time Report plug-in rpts? they have one group dedicated to General Dev - and it screws up the estimates.
