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how does mail arrive in the InboxDoes public case submission have spam autosorting?

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how does mail arrive in the Inbox?

Hi,

I am having trouble getting my Autosort to work. It seems that the jobs come in form the user interface assigned to a current project, because the projects allow public submisison. Is best practices to allow submission only to the Inbox, and then sort them by project from there?\

Thanks

Mark