Here is the current state of play for permanent case deletion.
The reasons we haven't heretofore provided case deletion are several. I will go
Often, information makes its way into them in a later edit of this question.
There is no interface for deleting cases . If you run FogBugz on your own server, you that can go in the database and delete make them directly, but it is not recommended or supported. Here is a post on removing problematic info.
We recommend simply closing cases with a note, or as a duplicate of the correct versionmisleading. You can move them to a special project you can create just It's also possible for sequestering datasensitive information to be inadvertently introduced, say "Deleted data" either through email or "Sensitive data" and set the permissions so only admins can view iterroneous case edits.That way the cases won't be readable by other
Some FogBugz users or even come up in searches. We plan to deliver a sequestration plug-in at some point.
We have also done some scary experiments with using plug-ins to leverage the spam deletion feature to remove cases.
If you just want to be able to indicate that the information is no longer valid, there is the scratch-out plug-indelete cases just as a clean-up measure.
If you truly need
Is it possible to remove information, then removing directly from the database is the only way.delete cases or to delete entries within cases (a.k.a. bug events)?