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You can add this token to the filter -viewedby:"me" and will only show cases that you have not seen.

I read the documentation and now not found a way to say -viewedby:anyone maybe fogcreek people can tell us how to if this is what you want.

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You can add this token to the filter -viewedby:"me" and will only show cases that you have not seen.

I read the documentation and now found a way to say -viewedby:anyone maybe fogcreek people can tell us how to if this is what you want.