When can we expect to see Trello/FogBugz integration? I want to put a list of cases on a Trello board and collaboratively assign and prioritize them with the greatest of ease. Not …

I'm having trouble managing my project portfolio in FogBugz because I can't see all my milestones at once (e.g. on a calendar or Gantt view). Naming them in a structured way helps …

we get a number of emails from clients that include pictures embedded within the the email. They generally show i did this [picture] then i did this [picture] is there a way t …

Is it possible to edit the template that FogBugz uses for notification emails? I want to add additional information to the email that is sent when a new case is created or updated. …

When asking a question on a StackExchange site, a list of "Related Questions" is listed when the user enters a title. Could this feature be duplicated in FogBugz? When working on …

Often, information makes its way into cases that can make them misleading. It's also possible for sensitive information to be inadvertently introduced, either through email or err …

Problem: Alice mails a support question to Fogbugz, Bob, Carol and Dick. Case #500 is created. Alice gets an email that case #500 is created. Not having a FogBugz account, Bob …

Hi there are there any possibilities to copy the structure of a project or create a template with some default data in it? We are doing Scrum projects with Fogbugz but we now creat …

FogBugz doesn't put the in-Reply-To: header on emails it sends out. This breaks threading in the end user's email reader. It should be trivial to track the Message-ID of incoming …

I have cases linked to my case in the see also section. I want to remove the links. How do I do it? One use case for removing a relation is using Case Event Edit to fix the text o …

We hit this ALL the time: We have a nice, pretty case in FB, with screen shots, and all the related info. And we need to send this off to the Foo company (who publishes an api, an …

When editing a case via the main web interace you can hit a button that allows you to enter raw HTML (line breaks, <hr>'s etc...) But HTML sent over the XML API (in the sEve …

I often create new cases based on another case. Examples: create a bug in my project from a customer's report, keeping the tech support communication separate from the bug in dev …

Now that FogBugz supports HTML emails, I would like to use HTML formatting in the auto-response that is sent to customers when they email a new case into FogBugz. Case FC20429 …

I know FogBugz is originally designed to be used with a single correspondent. Is there any chance to improve that design? Having multiple correspondents already works (kind of), e …

When I reply to an email in FogBugz, all quoted replies before the most recent one are removed. I would like to reply with All of the previous message quoted (including the quoted …

I work at a fairly large company (>500 FB users) that has recently started using FB. I want to start using EBS, but when I look at the report I can't find a way to either filter wh …

In an organization with a lot of projects and shared filters for all of them, the filters drop-down becomes unwieldy and hard to use. For example, say I have two projects with 5 sh …

I do a wide variety of freelancing projects, the number of projects within my FogBugz instance is larger than at a company that only supports a few products. Within a year, there c …

Now that FogBugz supports HTML emails, I would like to see HTML formatted notification emails for better readability. Note: this could be wrapped up into customizable (templated) …

Assume that our customer, UserA, sends a support request email to our FogBugz mailbox and CC's his colleague UserB on this email. I would like the auto-response email to be sent to …

When a customer emails me and FogBugz creates a case for the email, it sends an automatic response which I can configure in the mailbox settings in FogBugz. I would like to be able …

It would be nice to have a url custom field. The idea would be to let people enter a url and turn it into an anchor tag. The Edit/Resolve/Close views would let the use edit the ur …

We are managing a few independent products (not even many), but between the products, maintenance of old versions and past milestones, there are quite a lot in filters so that I'm …

Adding a subcase in gridview with the context menu results in a case that doesn't have the tags of the parent case Case FC2314439

I have more than 30 filters (shared and otherwise. This also presents some challenge on the Filters menu. Here is an idea... If I name the filter with a backslash character in it …

Currently, in order to get the installer for the latest version of FogBugz, I have to do this: click on the "A newer version of FogBugz is available." link which takes me to the …

Insert -> Link lets you link to a case, but it's just a normal link. Can I have a link to a case dynamically update with the current status, assigned-to user, etc? Case FC1842 …

Rich text emails should have html or rich text signatures. On a mailbox basis I would love to select for each email communication type (autoresponse, new email message out, reply, …

I have many community users in FogBugz for various clients. I know the Community Case List plugin lets me show each community user all cases for a given project, and without it, th …

I would like the ability to set my Working On using the mobile version of FogBugz on my smartphone. Case FC2333016

I would like to be able to report on how long it took to resolve cases. For example, show a column in the case list that gives the time from when the case was first opened to when …

Hi, is it possible to add the ability to place code blocks inline in wiki pages, without inserting "code snippet"? The reason is it would be much more convenient to edit code righ …

It would be cool if the burn down chart predicted what the future burn down would look like. It makes sense that the appearance of the lines should change after the current date s …

Do you support the notion of a no-charge automation user account for FogBugz On Demand? Note that this is different from the Virtual User concept. We would be interested in emplo …

Hi Fogbugz team, It would be awesome if there was an adjustable send-delay timer with the option to undo the send (gmail has this). That would really help me catch mistakes--they …

We don't use the email autosorting at the moment, so we never have cases in the Inbox project. How can I deactivate this project to remove it from all the project lists? Unlike the …

Feature request for the Custom Fields plugin: allow us to apply security for editing the field, using the existing groups of users. Scenario is that we have a field that we want t …

In reference to question 6456, please make deleted projects searchable for normal users. We have a legacy project structure that we have deleted, and we'd prefer to not make all o …

Hi, I'm trying to generate a report of parent tasks, with estimates (of time remaining) for prioritisation purposes. The estimates are made up of the estimates of the subtasks - …

In this question, I inquired as to why the Check for Updates menu item wasn't working. In this answer, Michael Pryor stated that FogBugz won't always inform you of an update if th …

I would be really nice if FogBugz could save a list of recent filters. Not just the saved ones, but the ad hoc created fulters. I would imagine that it will be difficult to design …

When we use FogBugz to send email from within a case, the "Date" recorded is displayed with the server's time zone information. Since we're an on demand customer, it's "(GMT-05:00) …

Is there a way to allow users to add shared snippets without making them site administrators? We would love to allow everyone to add useful responses to common customer questions, …

How can we force FogBugz' working schedule to work with multiples of 15 minutes ? For instance, I want my daily schedule to start at 8:45 AM, stop at 11:45 AM, restart at 1:00 PM …

There is a new "Code Snippets" plugin for FogBugz 8. Is there any way to customize the CSS style of text it produces? Any way to disable the horizontal separetion lines it produc …

Adding a new tag to a bunch of pages currently requires entering edit mode for each of them, then saving. This becomes very time consuming when doing organization, grouping pages, …

We are an internal corporate shop supporting dozens of internal only applications, where every part of the business wants whizzbang features added to their part of the internal wor …

If I create a custom field that is a drop down, with a short list of values, and then sort my cases on that field in the list view, the cases are sorted by the values of that field …

Can we make custom placeholders for use in snippets and auto-replies? An example could be an auto-reply like this triggered by the users version of our software: "Dear User, You …