This isn't a big issue but we created a Virtual Group which includes the emails of all members of our QA team. The problem is they are getting two emails when we mark an issue as …

The list box of the assign function shows a list of persons in a dropdown box. This listbox also shows all virtual users. This is not correct. Let me explain: I have to hide all …

We set up virtual users for our projects so that when a new case is raised, everyone who is on the virtual user list gets an email. So the whole team gets notification of a new ite …

We currently use Virtual Users as "up for grabs" users and use a distribution mail list to send the notification of a new case being opened to the appropriate team members... One …

As recommended, we use virtual "up for grabs" user for scrum-like process. So here is the question: how does EBS work with the case when most of the work is assigned to a virtual …

Using the workflow plugin I modified our workflow so that when resolving cases as fixed they are assigned to a virtual "QA Team" user. The QA team then select cases from this list …

I am writing a fogbugz wiki plugin that needs to request a list of cases for groups of users. This is a little tough with the Fogbugz Database API since there is no way to build …

Currently we can use the AutoSubscribe plugin to define various cases that we want to subscribe to automatically based on project, area, etc. It would be great if we could also con …

Once raised, our cases are all assigned to a Virtual User. From there I assign them on to a developer. The email address to which notifications for this Virtual User are sent is mi …

I want to notify an email list when a new case is submitted (via email), but not when a case is closed. Currently, I've got the virtual user Up-for-Grabs linked to the list address …

We're trying to use FogBugz for long term planning of many projects. Our goal is to assign tasks to iterations (we have iterations lasting 1 month, they can be understood as sprint …

I'm trying to schedule a project, and want to assign some cases to an as-yet-unemployed resource, so setting up a virtual user of "New Hire" seemed the way to go. But, I can't cre …

I created some virtual users to use as placeholders until we purchased more licenses. I'm running into an issue now converting those virtual users into real users. When I switch th …

I'm having real trouble getting anything useful out of EBS. I think our current process doesn't support EBS properly and would like some advice on how to fix this. Once a bug fix …

...Active or Inactive? Seems like it would be Inactive, since the idea of a virtual user is to not use a license? Will setting a virtual user to inactive create any problems?