For the cases we typically handle using FogBugz, resolution can sometimes take days or weeks as the delays incurred waiting for a response from our customers adds up. We typically …

When vacation messages are sent as replies to FogBugz, it will open up a new case for that message. This is silly, because we can detect when vacation messages are sent. RFC 3834 …

If I go on vacation, I would like all people that assign cases to me to know I am out of the office, so they can either re-assign the case to somebody else, or wait. It will be gr …

We have users holiday days stored in a HR system. I can get a csv export from this system and I would like to import it. I cannot seem to find a handle on the API for editing a u …

Is it possible to have the vacation calendar setup on a per project basis? Ideally it would be tied to the permission groups associated with said project. When I view the public ca …

We would like an administrator to be the only user type that can create vacations for employees. Our process is that employees must first submit a (paper) form to the admin team, a …

When entering holidays and vacations, after choosing the start date, it would be nice if the date chooser for the end date would default to the already entered start date. For exa …

If a FogBugz user goes on Vacation, do they necessarily have to log in their Vacation days in their Schedule? Will it affect Cases that they're still working on - in terms of proba …

I'm trying to add my own vacation days on the Calendar, but it says adding a holiday could affect all existing users. I don't wnat that to happen. How do I add my own vacation days …

Is there a way that if a case is reactivated while a user is on vacation (per their working schedule) that it can be bounced to an admin? We had an issue where a case was reactiva …