We would like the ability to mark certain users with a flag/state so that they can't be assigned cases. This would be in all circumstances, so essentially they don't show in the …

Now we have a longer experience with FogBugz and killn too. With 20 licenses we have supplied our 14 developers and other people who are department heads outside development. Ot …

Our team is currently evaluating FogBugz, and we are not sure how to map in our existing development model. We pretty much use the waterfall model with stages of specification, co …

Is there a way to restrict access to certain areas or categories for a project? I have different internal and external team members who I do not want to share all cases with. Creat …

When sending email from FogBugz it would be great to pull a user specific signature into the email so the recipient knows who the message is coming from when a generic from address …

I have a scenario where I would like users to be able to submit a case, but only be able to edit it to respond to the engineering team. For example, I don't want some users to be a …

What are the different types of user accounts in FogBugz (e.g. normal, administrator, virtual, community)? And, what are they used for?

I have a very small IT group (3 resources) and our company has about 25 employees. How many users would I need in the on demand system for all 25 resources to be able to generate …

Often we'd like to see what a particular user's availability is likely to be in the future, for planning purposes. As far as I can tell, the only reliable way I can get a report o …

When assigning cases to other users in FogBugz, it would be good to know that a user is not in the office so you don't let cases sit around with them for weeks while they're tannin …

When creating a custom field via the custom field plugin, I can choose the DataType "User". This field shows me a DropDown with the aviable users, which is really gread. But somet …

We have 12 Inactive user accounts which continue to appear in any of the 'user' filter options, e.g. 'Assigned Users'. When cases are closed they are 'Assigned To = CLOSED' and fo …

I understand that EBS is counting the user who last entered an estimate for a given case before time is applied. Our PM's start with a task list that the Dev's estimate (on paper …

There are four types of users: Normal Administrator Virtual Community Where does the Correspondent fit into these types, and how would I translate a Correspondent into a User? …

We would like to have manageable restrictions for users. We don't like people outside or inside of our team to see everything but some certain cases, logs etc. How come You don't h …