Tagged Questions

0
votes
1answer
89 views

Add phone number to User Options Page and allow it to be in the message template

We are now using FB for Customer Support. It would be great if we could add the agents' phone numbers in their signatures for outgoing messages. If you could configure another fi …
0
votes
2answers
62 views

encrypted email and email template settings per Project

Hi, we have some projects with sensitive information - at least our customers think so. They want to be able to send/receive pgp encrypted messages to/from our fogbugz system. Ho …
0
votes
3answers
93 views

CDialogTemplate with pre-selected SelectInput box - how?

I'm currently working with CDialogTemplate to display a pop-up edit window with Selection Dropdowns. However, I cannot get the template to select an option using the hashdata templ …
4
votes
1answer
30 views

Feature Request: Configurable email signatures

Rich text emails should have html or rich text signatures. On a mailbox basis I would love to select for each email communication type (autoresponse, new email message out, reply, …
2
votes
2answers
171 views

Description prefilled with template on new case

I would like to have the description field prefilled with a custom template on new case. Example of what I would like to have in the description field is something like this: [ …
8
votes
1answer
207 views

Feature Request: Message Template should be used when sending new emails, not just replies

A mailbox's Message Template is used when replying to emails, however it is not used when sending new emails (i.e. pressing the Send Email button). If a template has been defined, …
4
votes
1answer
894 views

How do I use the new FogBugz 8 wiki template?

FogBugz 8 has a big upgrade to the wiki and to the wiki templates. Can I have more details?
0
votes
1answer
97 views

How do I change the ‘default’ font of my Wiki content pages

I know that I need to modify the template. But what exactly? I am using Fogbugz 8 template.
0
votes
1answer
332 views

Template for prepopulating custom field when creating new case [closed]

Possible Duplicate: Feature Request: pre-fill custom fields on new case / edit page via URL parameters I have created a custom "description" field for my cases and I was w …
0
votes
1answer
125 views

Page templates - clone page from a template

Hello, I want to ask if there is an option to create "template" that I would clone new pages from this "template". For example, I have to do a report, so I'll go to "Report templa …
2
votes
2answers
91 views

Can I have customized CSS “spans” in Wiki templates?

I have custom paragraph tags working, but custom spans would be useful as well. I can almost get this working using a font tag, but once I remove the "font-family" style it disapp …
2
votes
2answers
143 views

Why is the FogBugz 8 wiki editor displayed *inside* the wiki template?

Given questions like this one, why did you guys decide to display the FogBugz 8 wiki editor inside of the wiki template?
5
votes
1answer
248 views

Instructions for building a good template for a custom landing page?

I have FB8/Kiln2 installed on my own server. I'm trying to get a custom landing page configured that would be suitable for my public facing support area. There are many things th …
1
vote
1answer
206 views

Bug: Default Wiki template font use.

Thought I should flag up this admittedly minor issue:- The default template has this:- .contentWikiView span.Courier { font-family: Courier, Courier New, monospace } ... and th …
0
votes
2answers
94 views

Wiki template changed as part of FB 8 upgrade

It looks like as part of the FogBugz 8 upgrade, all our wikis were switched over to the new FogBugz 8 Default Template. Is this expected behavior? Any reason not to use the templat …

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