We are now using FB for Customer Support. It would be great if we could add the agents' phone numbers in their signatures for outgoing messages. If you could configure another fi …

It would be great to have the ability to enter decimal values if the custom field is setup as a number. For example, we are using a number field for "Total Hours Saved per Week" to …

I am administrator of a FogBugz installation for a client with very strict rules about protecting data. Occasionally, I find, or have reported to me, bugs which seem to lie in FogB …

A few of our major customers who we do ongoing work for, are used to having their own access to the bug tracker. Now that we've switched to FogBugz, this could get very expensive f …

I don't want to allow any public access to cases. Can I globally disable the ticketurl that's generated for every case? I don't send it in the auto-response to customers, but I don …