Tagged Questions

0
votes
3answers
170 views

Intermittent LDAP Login Issues - Any idea on the cause?

I've got a workaround for this and it only happens infrequently, but I thought I'd post about this to see if anyone else is experiencing this, and/or if this is a known issue in Fo …
0
votes
1answer
97 views

“Show quoted text” doesn’t work on mobile site?

We noticed that the show quoted text link doesn't work in the mobile view, on some browsers. It looks like a link, but it's not clickable. I looked into this because a colleague n …
6
votes
1answer
309 views

Non-US layout keyboard: snippet activation key not working in HTML/rich text mode

We're using the #-key to trigger the inclusion of snippets into our email texts on German keyboards. This does not work in HTML mode, it only works in plain text mode. How can I a …
3
votes
2answers
599 views

Date format ignores browser settings (UK)

I am currently using FogBugz v8.7.58.0. When I look at a case, it displays dates in the American format (mm/dd/yyyy): I checked my FogBugz options, which are set to "Use Browser …
26
votes
2answers
548 views

How can I make bookmarklets to create various types of new cases in FogBugz?

I often create new cases based on another case. Examples: create a bug in my project from a customer's report, keeping the tech support communication separate from the bug in dev …
4
votes
8answers
1k views

Help! The mod-mono-server2 process is killing my server!

My users are complaining that FogBugz is running slowly all of a sudden. When I run top on my FogBugz web server (which is on Linux), I see that the mod-mono-server2.exe process i …
5
votes
3answers
404 views

How can I add a link to a subcase when it is created?

I'd like the case history text that is generated when I add a subcase to include a hyperlink to the subcase. Example text: Created subcase 1234. Edit: it would also be really ni …
5
votes
5answers
204 views

the install/upgrade EXE stops IIS - can’t it just stop the app pool that the fogbugz installation is in?

I am running 10 web sites on that IIS installation. Why is the FogBugz stopping the entire www server instead of that the FBZ app pool? The upgrade went smoothly, but that was a …
3
votes
1answer
405 views

RSS feed[s] link without password in clear text?

I'm using outlook as my RSS reader and don't feel comfortable appending my plain-text login credentials to the url... "Click here to log on to your FogBugz account to access …
0
votes
1answer
120 views

Body background gradient image shows up when printing wiki page - need more css control

we have custom styles setup for printing wiki pages, but the custom styles are only able to apply to any element w/in the .contentWikiView area. unfortunately, the latest default/ …
17
votes
4answers
334 views

Feature request: set a reminder/alert on a case [closed]

I'd love the ability to set a reminder/alert on a case that reminds me that something needs to be done at/by a certain date/time. The simplest implementation would probably send …
10
votes
2answers
258 views

How to resolve a case as a duplicate via the plugin or XML APIs

Hi I'm using the latest FogBugz Plugin API I can't seem to figure out how to resolve a case as a duplicate. I have set the bug status to the relevant Id, but I can't see how to in …
11
votes
3answers
187 views

Getting holiday and vacation time via XML API

Is there a way to tell if a user is on vacation/holiday via the XML Api? I have a process that automatically assigns tasks to users but I don't want to assign something to them if …
1
vote
1answer
226 views

BugMonkey 2.0 doesn’t work if the “Protect FogBugz Actions” setting is disabled

None of the JavaScript customizations are working for our local installation. Is there anything special that we have to do other than upload the plugin's zip file? I've tried simp …
17
votes
2answers
522 views

Feature Request - Solution for too many projects

I do a wide variety of freelancing projects, the number of projects within my FogBugz instance is larger than at a company that only supports a few products. Within a year, there c …

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