Tagged Questions

0
votes
1answer
177 views

How can we track EBS for QA testers if they are part of the story workflow?

I'm not currently having our QA testers track time in FogBugz out of the fear that it will throw off EBS, but I hate this. Is my fear well-placed, or totally unfounded? We're a pro …
0
votes
1answer
60 views

How can I turn off another person’s “Working on” status

Hi How can I turn off another person's "Working on" status? Someone has gone on holiday and left it running. Thanks
0
votes
0answers
32 views

Set status manually when sending mail?

We'd like to be able to set the status of a case manually when sending a mail - for example, manually select "needs info" while sending the mail. At the moment, this seems to requi …
1
vote
3answers
440 views

How do I provide access to the status of all cases in a project without using a license?

Sometimes you need to let someone see the status of everything in a project, but the person doesn't need to be able to make edits on cases. Is there a way to provide this informati …
0
votes
0answers
26 views

Filter for “Resolved for more than x days”?

Is it possible to create a filter that shows all resolved cases that have been in a certain status like "needs more info" or "to be tested by user" for more than x (7, 14, whatever …
1
vote
0answers
34 views

Custom status cannot be used as a filter for all categories

create a custom status add it to multiple categories (using workflow) try to create a filter see that you cannot select the custom status for all categories... just one category a …
1
vote
1answer
271 views

Possible to Resolve & Close a case from the plugin api?

Is it possible to resolve and close a case from the plugin API? I don't see any related methods/etc in the documentation. The only thing I could think to do is to make a call to …
1
vote
1answer
174 views

Feature Request: Add a custom status in Workflow with a linked case number (like duplicate has)

FogBugz lets you create custom statuses in the Workflow Plugin. This feature request is to let you specify that a status you create takes a case number as an argument, à la the dup …
5
votes
0answers
76 views

Case status for completed but not yet deployed features.

I am trying to integrate FogBugz into our agile development process and am hitting a roadblock. We use Feature cases as User Stories. These get estimated by the team in a planning …
1
vote
1answer
106 views

Correspondent … tracking number [closed]

Hi, When our support team is sending e-mails to our FogBugz, they receive the email with the ticket no. However I thought (as the person who distributes the cases from the inbox t …
0
votes
1answer
90 views

How close is the relationship between issue and changeset?

Hi I read your very interesting and informative description "FogBugz in Two Minutes" which makes me want to use FogBugz starting from yesterday. One thing is not very clear to me …
0
votes
0answers
93 views

Automatically change case status

Hello, I'm trying to use FogBugz for my personal workflow. Here is the kind of thing I'd like to have: 1/ Somebody emails a question to me. This becomes a case and I get notifi …
0
votes
2answers
219 views

How to edit a case to have a custom status via XML API?

I am using an Android device to edit Fogbugz cases via the XML API. However, so far I have only been able to edit case statuses using cmd=reactivate and cmd=resolve. For example, I …
2
votes
3answers
148 views

Search for multiple resolved statuses works, but returns nothing when saved to a filter

I'm really to get a list of all cases whose resolution is Implemented/Fixed/Completed (because this tells me what's going to be in the next build). When I do a search for multiple …
1
vote
2answers
173 views

how to completely DISABLE the “feature” that FB changes AssignedTo when Status changes?

So, I've found that by editing the workflow I can tell FogBugz in MOST cases to STOP TRYING TO HELP ME, and leave the assigned-to field alone when I set a status... but not in all …

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