For example, I would like to add an HTML table structure to a snippet. But when I do, all I get is escapted HTML. When I go to the edit HTML source view, snippets seem to be disa …

We have snippets for quite a lot of things. For example, I have a snippet called o for some long and easy to misspell technical term. Aside: I even got it to work outside the text …

Snippets are a way to quickly insert blocks of text you use frequently.

We're using the #-key to trigger the inclusion of snippets into our email texts on German keyboards. This does not work in HTML mode, it only works in plain text mode. How can I a …

Yesterday I found I couldn't type an apostrophe (') in Google Chrome when using the Fogbugz WYSIWYG editor... apparently this is related to the snippets key, so I remapped that to …

This is the most amazing feature request ever! I want to be able to attach a file to my snippet. We have a VERY common request that we have to attach a doc for (5-10 times a day). …

I use snippets all the time. For example I defined some abbreviation snippets (two letters only) for long terms that I use often. I tried to use the snippets when typing the title …

Every email reply begins with: Hello Sarah, Is there a snippet placeholder which would allow this? i.e. Hello {firstname}, Browsing the questions here, it seems that there are …

When I get emails from FogCreek I actualy can easily spot it out where did they use snippets. I see repeated stings in different emails and I just remember. THe other point is it i …

I use snippets a lot and find myself pasting text into an email after using a snippet quite often. It would save me a step and allow me to use another [[highlight this]] area in th …

I noticed that when creating or editing a case, if you include a code snippet, but make a mistake, for example, it appears to be impossible to go back and make any changes to the s …

I have the 'backquote' character set as my snippet activation key. But, FB is activating snippets with the normal quote key instead. See screenshot. Note that singlequote is typed, …

Use case: I have a snippet for sales related inquiries where I often attach a PDF or CSV file to show a customer an example of a report we offer. It'd be cool if I could save an at …

We use snippets inside of cases all the time for better readability of issues found by our software testers. I was wondering if there was a similar tool like snippets that could be …

Is there a way to allow users to add shared snippets without making them site administrators? We would love to allow everyone to add useful responses to common customer questions, …