6
votes
2answers
332 views
resolve and close a case in one operation?
Is there a way to both resolve and close a case in one operation? Code reviews have this feature, why not other cases?
1
vote
1answer
155 views
Disable the ability to resolve a case in certain situations
Ninety percent of the time, when I respond to an email from within FogBugz, I hit the "Send & Close" button. Sometimes, however, a case is going to need additional work and I …
2
votes
3answers
174 views
Is there any way to change the opener of a case?
The default behavior of FogBugz when resolving a case is to assign it to the person who opened the case and, in theory, is best suited to determine if the case was resolved correct …
1
vote
2answers
94 views
Reassign, or resolve and create new case
I have been assigning cases for junior programmers to work on. When they have completed the task, they assign it to me to check.
When checking, if I find an error, is it best to r …
1
vote
1answer
142 views
How to get Accurate Burn-downs with Estimations and Resolved cases
I've searched this site for a while trying to find an answer to this but haven't found it, so I hope I'm not duplicating the question.
I'm having a hard time understanding why Res …
0
votes
1answer
167 views
What does EBS do if a case is closed, but then re-opened?
EBS gives a case's estimate history to the user that resolves a case only once that case gets closed. What happens if a case later gets re-opened? How does EBS respond?
Does EBS o …
0
votes
1answer
98 views
Open a new case and Resolve and Close in one operation?
I would like to be able to open a new case and then resolve and close it immediately afterwards.
This would be useful for logging answers given by phone - so others may find them …
1
vote
2answers
140 views
Having a case go to ‘approver’ when resolved instead of person who opened it.
Ok, so here's how our work flow works sometimes: someone who wants work done (manager, project lead) assigns some tasks to a dev or a tester. Once that dev/tester has finished the …
1
vote
1answer
69 views
Is there any way to close a large number of cases at once without resolving them?
If I select many and hit 'Resolve' it often will not enable me to select who it will be assigned to on resolution, and it will never let me close immediately.
I do not want a bunc …
0
votes
0answers
53 views
Enabled change project on Resolve [closed]
Possible Duplicate:
Feature Request: Don’t disable fields when resolving
When resolving a case I want to be able to edit project, area and assigned person.
Is there …