Hi I would like to be able to reference a custom field I made in the automatic email reply. It seems I can only reference a fixed set of std fields? thanks mike

Possible Duplicate: Feature Request: Rich-text / HTML formatted email auto-response Hi Is it possible to have the Auto-reply for emailed in cases be in HTML so logos etc …

Hi Is there a script to hide these buttons? We don't use them and new users find it confusing, specially when "Assign" and "Reply" seem closely related. Thanks Mike

Hi, I'm wondering if there's other interest out there for a delayed/scheduled email/reply button. If you clicked on reply, and then chose "Delayed Reply", You could reply in Fog …

I would like to restrict my development team from replying and forwarding emails within FogBugz. Is it possible for me to restrict by group? I only want my Project Management tea …

Quite often, we have customers that will open a case, and we will resolve their problem, however 3, 6, 12 months down the road instead of opening a new case, they will respond to a …

Steps to reproduce in FB Version 8.5.89: (1) Open any case that was created from an incoming e-mail. (2) Click the reply button. (3) Switch to HTML format if it isn't already set …

Possible Duplicate: Why does FogBugz assign the case to someone replying to an email? If you click the reply button, then click Cancel, two entries are added to the case. …

Greetings, When I reply to a fogbugz generated email inside a Case, the Case is Assigned to me. That is awfully frustrating and regularly causes cases to incorrectly assigned...I …

In a couple of cases, we have had FogBugz users that has been surprised by how the Correspondent field works when you hit the Reply button on a case. The problem is that when some …

When somebody forwards an email to our FogBugz email address then on a reply the original sender is added to the CC by default. The problem for us is that a customer emails our cu …

I've aliased the cases@ address to my own email address. I'd like to be able to reply to a ticket from my Thunderbird client and have it show up as a reply. Is that possible? …

In the XML API documentation, I noticed: <fReplied>false</fReplied> -- has this case been replied to? <fForwarded>false</fForwarded> -- has this case been …

Has anyone successfully removed the "From" address options with the user's name as the from name? We want only the generic mailbox name to be an option in the list. For example, …

I'd be great to be able to reply to a specific comment in a topic and be able to follow threads of discussions this way.