Tagged Questions

0
votes
0answers
8 views

Poor performance of On Demand from overseas?

I'm using FogBugz on Demand from over here in Austria, Europe. The entire tool (and Kiln too) is fairly slow, with response times between pages (e.g. list screen -> case detail scr …
4
votes
7answers
942 views

Help! The mod-mono-server2 process is killing my server!

My users are complaining that FogBugz is running slowly all of a sudden. When I run top on my FogBugz web server (which is on Linux), I see that the mod-mono-server2.exe process i …
1
vote
1answer
96 views

Healthy memory consumption

We run our own install of FB/Kiln on a VM setup with: 2 CPUs @ 2.93GHz 4GB of RAM Windows Server 2003 R2 Enterprise Edition, Service Pack 2 IIS 6 FB 8.4.90 (DB 780, Build 1) with …
1
vote
1answer
97 views

Good old ‘Speed’ issues

I know you guys are working on it all the time but I keep having appraisals with my developers and we talk about the positives around the implementation of FogBugz and the ticketin …
1
vote
2answers
364 views

What is the largest database that FogBugz supports?

How big can a FogBugz database get before problems (of any kind) are encountered?
4
votes
1answer
84 views

How can I make FogBugz faster?

FogBugz is slow. The more we use it, the more time I spend waiting for screens to load; for filters to be applied; for lists to be sorted... It's on a dedicated VM, 2Gb of RAM, t …
1
vote
1answer
2k views

Troubleshooting FogBugz Slow Performance

FogBugz is Running Slowly, are there some things I should configure to speed things up?
0
votes
1answer
138 views

Debugging bad MySQL performance

MySQL seems to be bogging down. How can I find what it's spending its time on?
0
votes
2answers
110 views

Repeated processor spikes on a regular interval

I'm seeing repeated spikes to max CPU usage every 5 minute. The duration of the spikes is around 3 minutes. I'm fairly certain that it's fogbugz, as I'm seeing a matching spike o …
4
votes
1answer
174 views

How do I benchmark FogBugz’s performance?

I have no idea if the performance I'm seeing out of FogBugz is reasonable or not. How do I tell?
1
vote
2answers
419 views

Speed of IMAP vs POP3

I'm using FogBugz to pull support queries from a GMail inbox, so I have the option of using either POP or IMAP. I find that FogBugz can take a few minutes to pull new cases from t …
5
votes
2answers
747 views

Troubleshooting performance

I am getting complaints of slow performance on a FogBugz install running on Windows Server 2003 with SQL Server 2008 running on a seperate box. Are there any guidelines for how to …
3
votes
1answer
275 views

How do I troubleshoot FogBugz On Demand performance issues?

Our FogBugz is hosted on your servers. We're getting slowness. Is it you? Us? The Intertubes?
3
votes
1answer
131 views

Is there a way to increase browser performance when editing time spent on FogBugz tasks?

When you click My Settings > Working Schedule you are brought to a screen that allows you to enter % time working on FogBugz tasks (based on the project level, as well as "all othe …
1
vote
1answer
211 views

Why is the search indexing process pinning my CPU?

I just upgraded to FogBugz 7 and my server's CPU is pinned at 99%. I've turned on logging and it looks like the maintenance service is getting stuck on indexing a case that has an …

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