36
votes
4answers
471 views
Email notification for Virtual User
We currently use Virtual Users as "up for grabs" users and use a distribution mail list to send the notification of a new case being opened to the appropriate team members...
One …
1
vote
1answer
31 views
How do FogBugz notification emails work? Can I limit alerts for “internal” changes?
Newbie question...
After new cases have been submitted from users, I will want/need to edit the Category and Priority of the case. However, I do not desire for these changes to tr …
1
vote
2answers
82 views
How to modify the WARNING that FB gives when assigning a case
Hello!
We run FB Version 6.1.44 (DB 632, Build 369)
Issue: frequently, we (by accident) assign a case to a user who cannot see the case. This happens because of the way FB securi …
1
vote
2answers
22 views
Feature Request: Configurable email notification limit
Right now, FogBugz has hard-coded limits to how many email notifications it will send to users in one 24 hour period.
I have hit a situation where a virtual user who is the primar …
0
votes
1answer
20 views
Option to disable notifications on my case edits
I would like an option to disable notifications sent to me when I edit cases assigned to me or assign cases to myself.
0
votes
1answer
35 views
What is the limit to how many emails FogBugz will send one user per day?
FogBugz limits the number of emails it will send any user within a single day. What's that limit?
16
votes
2answers
350 views
Is the escalation report customizable?
I'm subscribed to the escalation report in FogBugz and it sends me an email for EVERY overdue open case. I only want to see certain ones, like a project, my cases, someone on my te …
8
votes
2answers
104 views
Feature Request: Include quoted message in automatic response to incoming emails
When a customer emails me and FogBugz creates a case for the email, it sends an automatic response which I can configure in the mailbox settings in FogBugz. I would like to be able …
50
votes
3answers
801 views
Feature Request: Templated case notification email
Is it possible to edit the template that FogBugz uses for notification emails? I want to add additional information to the email that is sent when a new case is created or updated. …
3
votes
2answers
643 views
Notify: Notify users of changes to cases
Usually, when you want to tell someone something in FogBugz, you just assign a case to them. But this is like sending email with no CC functionality. The Notify plug-in offers th …
0
votes
0answers
22 views
Notifications View [closed]
Possible Duplicate:
Can we have digest emails rather than an email for every case edit?
I get a lot of email from FogBugz. Either from cases assigned to me, cases I'm "no …
3
votes
2answers
72 views
Feature Request: checkbox to suppress email notifications for a whole project while in planning stage
Could it be made possible for admins to (temporarily) suppress all email notifications for the assignment of (and for changes to) cases across a whole project?
The scenario I'm cu …
0
votes
0answers
30 views
Can I modify the wiki change notification email?
When a wiki page changes users gets an email notification that contains a link to see the diff.
We don't like that diff. Hard to see what changed in big pages and often requires t …
10
votes
3answers
170 views
Feature Request: Is it possible for subscriptions to be more customizable?
The auto-subscribe plugin is great for getting you subscribed to all cases in a project. However, the inbox is quickly filled with spam such as "Person A assigned case X to Person …
6
votes
1answer
72 views
Can Autosubscribe notify me of only certain edits, not every change in a case? [closed]
Possible Duplicate:
Feature Request: Is it possible for subscriptions to be more customizable?
From a comment on this post:
The problem with the subscriptions as they …