Tagged Questions

78
votes
3answers
1k views

Feature Request: Templated case notification email

Is it possible to edit the template that FogBugz uses for notification emails? I want to add additional information to the email that is sent when a new case is created or updated. …
1
vote
2answers
95 views

Feature Request: Configurable email notification limit

Right now, FogBugz has hard-coded limits to how many email notifications it will send to users in one 24 hour period. I have hit a situation where a virtual user who is the primar …
2
votes
1answer
1k views

User Notifications: Get alerts about FogBugz cases via email

FogBugz alerts you via email when a case is assigned to you, or when a case assigned to you is edited by someone else.
1
vote
0answers
39 views

Feature Request: Notification area

Please add a notification area, like Stack or Trello, that is up in the menu. It would be nice to see notifications for cases that are assigned to me, changes to cases that are as …
38
votes
4answers
627 views

Feature Request: Distinct email notification for Virtual Users

We currently use Virtual Users as "up for grabs" users and use a distribution mail list to send the notification of a new case being opened to the appropriate team members... One …
14
votes
2answers
219 views

Feature Request: Include quoted message in automatic response to incoming emails

When a customer emails me and FogBugz creates a case for the email, it sends an automatic response which I can configure in the mailbox settings in FogBugz. I would like to be able …
0
votes
0answers
39 views

Notify submitter when on vacation

If I go on vacation, I would like all people that assign cases to me to know I am out of the office, so they can either re-assign the case to somebody else, or wait. It will be gr …
21
votes
2answers
503 views

Feature Request: Customizable escalation report

I'm subscribed to the escalation report in FogBugz and it sends me an email for EVERY overdue open case. I only want to see certain ones, like a project, my cases, someone on my te …
1
vote
1answer
294 views

How do FogBugz notification emails work? Can I limit alerts for “internal” changes?

Newbie question... After new cases have been submitted from users, I will want/need to edit the Category and Priority of the case. However, I do not desire for these changes to tr …
13
votes
3answers
267 views

Feature Request: Auto-Subscribe Plugin - Is it possible for subscriptions to be more customizable?

The auto-subscribe plugin is great for getting you subscribed to all cases in a project. However, the inbox is quickly filled with spam such as "Person A assigned case X to Person …
4
votes
1answer
870 views

How do I setup FogBugz to use gmail as an outgoing (SMTP) mail server?

I don't have an SMTP server setup. Can I use gmail for FogBugz to send mail through?
0
votes
1answer
89 views

Option to disable notifications on my case edits

I would like an option to disable notifications sent to me when I edit cases assigned to me or assign cases to myself.
4
votes
2answers
978 views

Notify: Notify users of changes to cases

Usually, when you want to tell someone something in FogBugz, you just assign a case to them. But this is like sending email with no CC functionality. The Notify plug-in offers th …
0
votes
1answer
93 views

What is the limit to how many emails FogBugz will send one user per day?

FogBugz limits the number of emails it will send any user within a single day. What's that limit?
0
votes
0answers
9 views

Email ‘System Notifications’ to Admins

It would be nice when a system notification is generated that the FogBugz Maintenance Service would send an email to all site admins.

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