It would be nice if the Working on menu had an option for 'New case' which would open a new case and automatically start tracking time against it. Since a case number doesn't exis …

I have the auto-subscribe plugin I am subscribed to all cases automatically. I want to know if you can add a setting to auto-subscribe where I get an e-mail on the creation of ea …

I use FogBugz in my organization for product support and feature requests, i have a large number of community (non-technical) users who know the difference between a bug and a chan …

I would like to have the description field prefilled with a custom template on new case. Example of what I would like to have in the description field is something like this: [ …

Quite often, we have customers that will open a case, and we will resolve their problem, however 3, 6, 12 months down the road instead of opening a new case, they will respond to a …

Is there a way to see the email as it originally came in (HTML/Rich Text)? Sometimes I get cases started by emails where the user has bolded or colored certain sections and referr …

(Found some few semi-related questions, but none of them really answered this one.) Background: We're relying on our users to report bugs through a bug reporter application that u …

When opening a new case, it is great to be able to tab through the fields and quickly enter the information in. However, it is not possible to reach fields added by plugins to the …

When a non-licensed user clicks on the "New Case" link on the Front Page of FogBugz they get a page for entering a new case. After the user chooses from the projects in the "Proje …

Is it possible to receive some type of notification when a new case is added to the system? I'm not really looking for an E-Mail notification, as I don't want to fill up my inbo …

Hi, We use FogBugz for our project. I like the fact that I get email notifications when another member of the team files a bug - not only does it make me aware of the issue, it al …

I just opened a new case and notified 2 users. The text (case event details) that I entered when opening the case was not included in the notification email. Is this working as de …

It looks like Title, Project, Area, and comment are the only available fields when Community users add a new case. Is there some way you can choose which fields are available to t …

Hi All, I love Fogbugz. It's a great tool (It would of course be evan greater with a Windows client but that's another story). The thing I often get wrong when submitting a case …

Hi Guys, I was asked to create a new Project so a user of ours could manage it. I created it, it's called Feature Requests and I've pretty much made it the same as the Project I …