0
votes
3answers
292 views
Mailbox unavailable after upgrade to v8 [closed]
Update by customer service
See this post on clearing a stuck message. If you need assistance, please email us.
We're using FogBugz with W2K8 AD & Exchange 2007.
After upg …
0
votes
1answer
105 views
Does AutoSort look at the “to” field?
Right now, we have feedback@ourdomain.com, press@ourdomain.com, sales@ourdomain.com, etc. Our mail server is forward-only; we have no POP or IMAP access or local delivery. It just …
4
votes
1answer
265 views
Can I set up another native mailbox for my FogBugz On Demand account?
I'd like to add an additional mailbox to my FogBugz On Demand account but I don't want to set up a POP3 or IMAP e-mail address to do it. Currently, I'm having all e-mails from iss …
6
votes
2answers
194 views
Can I set my users’ default return address for outgoing mail?
We have a POP3 mailbox for support@ourcompany.com. We set it up in FogBugz. It works.
However, when new users reply to a message for the first time, the return address is cases@ou …
3
votes
4answers
322 views
Don’t always create a case from emails to “cases” mailbox
Is there anyway to store emails in a "holding" area when the are sent to a mailbox.
I don't really want a case creating for every email as we are in the unfortunate position that …
2
votes
1answer
52 views
Feature Request: Need ability to assign a project to a “From Address”
We have over 200 mailboxes set up for our customer support within FogBugz. The challenge we are facing is that inevitably, we forget to change the from address when sending emails, …
