Is the "Inbox" project only used for email sorting? Is it a good idea to use this as our default project or should we create a separate one? I don't think we plan on using emaili …

We don't use the email autosorting at the moment, so we never have cases in the Inbox project. How can I deactivate this project to remove it from all the project lists? Unlike the …

Hi, our CS Manager wants to be in CC for all communication coming to FogBugz. We have support people for 7 languages, each one has its own inbox and project. I want to make indiv …

We use the Inbox project for incoming communications to the team. Incoming issues get assigned to the primary contact and the notification email goes out to this contact. We'd ac …

How can I search all cases that were created by email or community members? Those cases are not necessarily in the inbox anymore.

Is it possible to set the Inbox project to be on top? We have another project that starts with the letter A, and it doesn't seem to be a way to customize the ordering of the proje …

This drives me nuts: when you click Send Email, it defaults to the project that you used for the last new case. However, if you don't change it to Inbox, any replies to your e-mail …

SOme people in our organization are not quite aware of how FB is being used. The scenario is: A person emails our fogbugz account to create a new case and also copies other peop …

Possible Duplicate: Feature Request: Allow editing in Grid View Is it possible to drag cases between projects? I could use this to quickly put new emails into the appropr …

We are using the standard inbox to handle a few different types of email requests. In order to not break the autosorting we have created different areas in that project(currently …

I do not want fogbuz to assign automatically a priority when auto-replying to a inbox message. For some reason it automatically assing the priority, which may cause customer relati …