1
vote
1answer
58 views
Hide buttons: SPAM, REPLY, FORWARD
Hi
Is there a script to hide these buttons? We don't use them and new users find it confusing, specially when "Assign" and "Reply" seem closely related.
Thanks
Mike
0
votes
1answer
114 views
Restrict Reply and Forward
I would like to restrict my development team from replying and forwarding emails within FogBugz. Is it possible for me to restrict by group? I only want my Project Management tea …
0
votes
0answers
96 views
Don’t Include Original Sender When Replying to a Case
When somebody forwards an email to our FogBugz email address then on a reply the original sender is added to the CC by default.
The problem for us is that a customer emails our cu …
1
vote
1answer
171 views
Automated forwarding of mails to customer / sender?
Hi there,
is there a possibility to easily set up forwarding of mails to the sender?
More specific:
1. a customer gets an error-sending form where he just enters his e-mailadress. …
0
votes
0answers
30 views
Can I search for fReplied or fForwarded?
In the XML API documentation, I noticed:
<fReplied>false</fReplied> -- has this case been replied to?
<fForwarded>false</fForwarded> -- has this case been …