115
votes
18answers
7k views
Trello Integration
When can we expect to see Trello/FogBugz integration? I want to put a list of cases on a Trello board and collaboratively assign and prioritize them with the greatest of ease.
Not …
1
vote
1answer
11 views
Feature for preventing email alert when saving a case
We often massage our cases by making small changes. We also will do this in bulk. What ends up happening is the spamming of our users though. A great feature would be an option for …
0
votes
0answers
23 views
Accept fbToken cookie in XML API
Abstract
XML API should try the fbToken cookie if the token parameter is missing from the request.
Description
How to get an XML API token? Only using cmd=logon, which is not co …
5
votes
1answer
46 views
Allow ticket assignment during Quick Add via @<name>
When adding new tickets with quick add (sorted by project) tickets can end up assigned to the wrong individual, creating needless emails.
Consider:
Resolve duplicate billing i …
1
vote
2answers
56 views
Feature Request: Automatically detect duplicate emails with the same subject
It would be nice if FogBugz could detect duplicate emails by subject and combine them into a single case. This could be enabled/disabled at the Mailbox level.
Two reasons:
Enab …
4
votes
2answers
63 views
Feature Request: Ability to send email from an address that is an alias of a mailbox, not a mailbox itself
I have a few mailboxes, and each has some aliases setup in Admin -> Mailboxes. These are addresses that forward into it, and I'd like to be able to set the From: header of my email …
2
votes
2answers
24 views
Feature Request: Ability to find where deactivated accounts may still be set as primary contacts for projects
Someone found an email from a reopened case that had gone unanswered because the assigned user was deactivated and no one was aware of the email for a month (whoops...)
Turned out …
82
votes
12answers
907 views
Feature Request: Display incoming HTML emails
we get a number of emails from clients that include pictures embedded within the the email. They generally show
i did this
[picture]
then i did this
[picture]
is there a way t …
4
votes
3answers
97 views
Whitelisting domains that should never go to SPAM
Would like the ability to configure FogBugz to never send e-mails from certain domains to the SPAM Folder.
Benefit: The majority of our customers are internal (therefore the same d …
0
votes
1answer
40 views
Ability to hide, exclude or prevent users from being assigned cases
We would like the ability to mark certain users with a flag/state so that they can't be assigned cases.
This would be in all circumstances, so essentially they don't show in the …
1
vote
1answer
59 views
Feature Request: specify time intervals for Time-based reporting
There is an unexpected behaviour in time-based reporting.
When searching for all cases in all areas between 10.01.2008 and 09.30.2012, two things happen:
The search is amended t …
104
votes
3answers
1k views
Feature Request: Graphical Milestone Management
I'm having trouble managing my project portfolio in FogBugz because I can't see all my milestones at once (e.g. on a calendar or Gantt view). Naming them in a structured way helps …
56
votes
11answers
5k views
How do I delete cases?
Often, information makes its way into cases that can make them misleading. It's also possible for sensitive information to be inadvertently introduced, either through email or err …
0
votes
0answers
22 views
Feature request: Ability to embed and run swf videos
Many times it is much easier to understand, faster to report bugs (and steps to reproduce) via video then only classic text & screenshot way.
So it would be great feature of re …
3
votes
0answers
22 views
OAuth for XML API
I would like to build a web application that integrates with FogBugz. In the current version of the FogBugz XML API, it seems like the only way to get a token is to capture and for …