Tagged Questions

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1answer
39 views

What’s the difference between BugViewChange and BugViewChanged? [closed]

I noticed that FogBugz fires both a BugViewChange and a BugViewChanged Javascript event. The former is suggested quite often on this very site. The latter exists since version 8.1. …
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votes
1answer
63 views

Is it possible to create an event on first view of a case?

We are using FogBugz as a customer management system and need to be able to track the time between opening of a case (customer email submission opens a new case) and the first view …
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0answers
42 views

Include email ticket receipt in case events

If a user submits a case to FB using email, they are sent a receipt containing the ticket number / URL. However the case does not show that this has occurred. Would be very usefu …