Right now, we have feedback@ourdomain.com, press@ourdomain.com, sales@ourdomain.com, etc. Our mail server is forward-only; we have no POP or IMAP access or local delivery. It just …

It is great that case notes now support HTML, but I noticed that incoming email is still converted to Plain Text, even if the email is sent HTML-only. Is there a way to get at leas …

Auto-sort is great, but sometimes you want to be able to filter messages the way you can in a mail client like Gmail. e.g. Stop processing ones you don't care about Override auto …

Public submitted cases (web interface) currently use the first email address in alphabetical order for replies. It would be nice, if we could assign a default email address to each …

Hi, is there a simple way to export the email of an case. -- Thanks, Roman

I send mainly plaintext emails from inside FogBugz and sometimes I use the fact that it's plain text for some basic formatting. This gets lost when viewing the case again later as …

We commonly add multiple client emails as correspondents to a case, and use this to broadcast update announcements for that case. I've found that sending a reply or forward doesn't …

We have all of our tickets opened by our operations department via a phone call. If a bug is found in code, we'd like to be able to add the user that reported the bug so that they …

Possible Duplicate: Default Mail Address for Projects One of my projects has its own incoming email address. When I click on "Send Email" and then select that project, th …

Newbie question... After new cases have been submitted from users, I will want/need to edit the Category and Priority of the case. However, I do not desire for these changes to tr …

I would like to exclude specific emails or domains from from automatic replies.

Hi There seems to be a gap in the workflow. When a person emails in a bug/feature, they get a ticket but it would be ideal to also send them an email when their case is closed in …

Problem: Alice mails a support question to Fogbugz, Bob, Carol and Dick. Case #500 is created. Alice gets an email that case #500 is created. Not having a FogBugz account, Bob …

Hi Fogbugz team, It would be awesome if there was an adjustable send-delay timer with the option to undo the send (gmail has this). That would really help me catch mistakes--they …

we get a number of emails from clients that include pictures embedded within the the email. They generally show i did this [picture] then i did this [picture] is there a way t …