We use BugzScout to report bugs to FogBugz. We also provide the sCustomerEmail field so we can keep track of which customer(s) are having this problem. However, this causes problem …

I know FogBugz is originally designed to be used with a single correspondent. Is there any chance to improve that design? Having multiple correspondents already works (kind of), e …

We commonly add multiple client emails as correspondents to a case, and use this to broadcast update announcements for that case. I've found that sending a reply or forward doesn't …

I make great use of the "Also Sent" information on a FogBugz ticket, that lets me easily browse the previous cases that have been received from the same email correspondent. A cas …

We use BugzScout API to report a bug in FogBugz. However, we faced the issue related to the fact that the correspondent field is overwritten when a new occurrence of the same issue …

Possible Duplicate: Plugin Request: Notify correspondent on case resolve/close The problem here is that the cases are "Assigned To" the master user, and that is who is not …

Hi, When our support team is sending e-mails to our FogBugz, they receive the email with the ticket no. However I thought (as the person who distributes the cases from the inbox t …

We have been given the task of trying to create a "unified" mailing list of all correspondents in each case of a particular project so we can send out a major project-wide announce …

We have the email address of each user in our web portal (where our client's can enter support tickets - which uses the API). How do I set the "Correspondent" field in the API?

Hi , Is it possible for my client to get a summary of all cases involving them? Currently, the website "mbasciences.fogbugz.com" gives them an option to view an individual case p …