Tagged Questions

0
votes
0answers
6 views

Can cases created from emails for Normal users default to Private visibility?

I'm using the Community User plugin to provide access to all the Public cases for a project to a group of Community users for that project. But I and my colleagues like being able …
0
votes
1answer
56 views

Community Case List bugmonkey

Hi We are using the Community Case List plugin but now we need additional functions such as creation date, resolve date, priority and to be able to filter open/closed cases Does …
1
vote
3answers
299 views

How do I use the Community Case List plugin?

How do I use the Community Case List plugin? I have it enable but don't know where to see it or use it?
0
votes
1answer
135 views

Community User - No Case Found when clicking on link

As a community user, when viewing the Case Statuses I can generally click on one of them and view the case. Some cases, however, when I click on the link, I see the following mess …
1
vote
2answers
102 views

How do you hide closed tasks from community users?

I don't see any way to filter tasks on the community view. So the view is getting filled with all these closed tickets that are currently irrelevant to the community. Is there an …