Community users are usually the worst at logging bugs effectively - therefore a way of communicating issues about a particular case would be extremely useful.

When logged in as a community user the search only seems to include the Wiki and Discussions; the user's cases are not searched. Is there any way to include cases in the standard c …

FogBugz 7 remembers previous correspondents and auto-completes them by name or email in cases. Can I do more sophisticated management of contacts, or better yet, "customers?" …

If a community user creates a case, then realizes that they forgot to mention something, how can they add more info to the case, without starting a whole new one? Users are creati …

In our on demand FB I have a case and I would like to share that with an end user so they can see some of the notes. Is this possible? Thanks

Possible Duplicate: Allowing community user to view all tasks in a project I use FogBugz 8 and have the Community Case List plugin enabled but I still have problems with d …

Sometimes you need to let someone see the status of everything in a project, but the person doesn't need to be able to make edits on cases. Is there a way to provide this informati …

How do I use the Community Case List plugin? I have it enable but don't know where to see it or use it?

I know you can set permissions such that all community users can access a wiki or discussion group, but can you let only certain specific community users see / modify them?

I'm forwarding emails to FogBugz that customers write to me directly. Since I do it for many customers, if I sent them the ticketurl, they can see cases from other customers in the …

I don't want public users to view all the internal changes on a Case, but rather just the public comments made on a Case. How do I go about doing that?

Why doesn't FogCreek have a public view of their FogBugz cases? Many companies are making their bugbases available publicly and it's a great resource and encourages customer parti …

I tried entering the Community User's name in the "Name/Email" box, and then the email address in the box below where it mentions "In addition to the checked names above an email a …

Is there a checklist of things to do and decisions to make before using FogBugz with customers? The documentation is good, but it doesn't appear to have a minimum set of steps to g …

I have discovered that I need a Project for each customer that we have, along with a corresponding group. This seems that it will work fine, but, my issue is this - I do not want …