Tagged Questions

22
votes
1answer
165 views

When I edit a case and get the “edit not saved” message, everything but the event text is lost

Repro: Start editing case 123 Edit case 456 and set case 123 as its parent. Save this edit. Change all the fields on case 123 and enter "big changes!" in the event body Hit OK on …
1
vote
1answer
103 views

Upload multiple files via Drag n' drop [closed]

Possible Duplicate: Feature request: Replace HTTP form file upload on case edit with Flash based uploader and progress bar Thumbs up for the drag n' drop feature for uploa …
2
votes
1answer
223 views

Incoming customer emails create case relations when they have case numbers in the bodies

I have a case 1234. If a customer emails in with the text "case 1234" in the body of their email, a case relation is created. Is this intended? Case FC1129713