22
votes
1answer
165 views
When I edit a case and get the “edit not saved” message, everything but the event text is lost
Repro:
Start editing case 123
Edit case 456 and set case 123 as its parent. Save this edit.
Change all the fields on case 123 and enter "big changes!" in the event body
Hit OK on …
1
vote
1answer
103 views
Upload multiple files via Drag n' drop [closed]
Possible Duplicate:
Feature request: Replace HTTP form file upload on case edit with Flash based uploader and progress bar
Thumbs up for the drag n' drop feature for uploa …
2
votes
1answer
223 views
Incoming customer emails create case relations when they have case numbers in the bodies
I have a case 1234. If a customer emails in with the text "case 1234" in the body of their email, a case relation is created. Is this intended?
Case FC1129713