Tagged Questions

0
votes
1answer
17 views

Can the length of case title be customized?

The length of case title is 128 chars for our FogBugz site, and it is too short for some of our cases. Can the length of case title be customized? Can we make it bigger?
0
votes
0answers
18 views

3 minutes 23 seconds… That is the amount of time to pull up a case after upgrading to 8.7.57

Yes, 203 seconds to pull up a case! It appears that this slowness only happens to cases that are associated with Kiln change sets. However, in addition to this case taking foreve …
-1
votes
1answer
28 views

The Never Ending Quest For a Clone Case/Case Template Feature

Hi guys - is there now a way to easily create case templates (ie. without special plugins)? In my quest I came across this case (link below) that seemed to have dropped off more th …
1
vote
1answer
130 views

Feature Request: Threaded comments in cases

Is there a way to reply to a comment/parts of a comment in a case? That is, I'm not the owner of the case and I also don't want to specifically email the owner. I'm reading throug …
0
votes
2answers
58 views

How does a case number go missing?

I recently got an email from a customer who referred to previous case numbers that apparently pertain to him. I attempted to look up those case numbers to discover what his origina …
1
vote
1answer
92 views

What is new in fogbugz 8.7 grid view/case view?

The grid and case views appear to have been revamped visually but I can't find any new functionality - what has changed functionally in these views?
44
votes
5answers
1k views

Feature Request: Clone a case or create a case from a template

How do I create a new case that looks just like an existing one (all the fields the same) so I can quickly use a case as a template for a new one? Case FC1760336
0
votes
1answer
15 views

Feature Addtion : Choose your user after Resolve action

Greetings FogBugz Admin : Thanks for taking the time to read my suggestion. It is the following : Would it be possible to enable the ability to assign a case manually rather tha …
0
votes
1answer
22 views

Approval required for fogbugz case creation

Could you please add Intermediate step for case creation approval. We have integrated system where cases are autogenerated if we send mail to xxx@mydomain.com . We feel security is …
0
votes
2answers
49 views

Cases reverted to narrow width

Has anyone else noticed that the case view has reverted to the old narrow width and the resize is no longer available? I'm running FoD 8.5.120 and I think this was working ok yeste …
0
votes
1answer
28 views

fixing ixBugEventLatest for the cases diagnostics is warning me about in diagnostics, part 2 [closed]

There is a stackexchange item that asks this exact question... http://fogbugz.stackexchange.com/questions/5804/how-do-i-fix-ixbugeventlatest-for-the-cases-diagnostics-is-warning-me …
0
votes
0answers
34 views

Make revising of case & subcase tree easier [closed]

I have an iPhone app called GoTasks with sync with Google Calendar (Tasks). The way it lets you move tasks around and instantly assign a task as a subtask is awesome. I hope FogBug …
4
votes
2answers
266 views

Bug: Create new Case with Parent Case hangs

When I create a new case, filling in the required fields and then hitting "OK" it sometimes hangs. I dont know the exact actions that cause it to hang, but it seems to be when the …
0
votes
1answer
99 views

Copy Case - Create a new case based on another [closed]

Possible Duplicate: How do I make a copy (clone) of a case? Quite often I want to set up a case for multiple milestones. This is currently quite tedious and time consuming …
0
votes
0answers
21 views

Is it possible to create an event on first view of a case?

We are using FogBugz as a customer management system and need to be able to track the time between opening of a case (customer email submission opens a new case) and the first view …

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