I often have conversations in cases where a user assigns the case to me, then I assign it back with a response. That requires me to click Assign, pick the user and hit enter, then …

Hi, When I create a new case, I'd like to be able to prepopulate the due date field. It's easy to prepopulate the title like this: http://devserver/fogbugz/default.asp?command=ne …

If a user emails FB they get a ticket (which contains the case number) in a receipt email. But if they log via scoutsubmit there is no ability to tell them what their ticket (or, …

How do I create a new case that looks just like an existing one (all the fields the same) so I can quickly use a case as a template for a new one? Case FC1760336

Since the primary sort type groups, it would be nice to reassign that value with a drag-and-drop. For example mine is usually top sorted by priority. I'd like to just drag and drop …

The length of case title is 128 chars for our FogBugz site, and it is too short for some of our cases. Can the length of case title be customized? Can we make it bigger?

How can I find a list of milestone changes for a case Need to run an audit report on cases to see which ones developed "milestone creep" NOTE: I'm using global milestones which I …

We are using FogBugz as a customer management system and need to be able to track the time between opening of a case (customer email submission opens a new case) and the first view …

When viewing large, long cases it can be annoying to have to scroll all the way to the top or bottom of the page to get to the action bar (i.e., the "Edit, Reply, Resolve" button b …

We are running FB 8.6.50 I can call the API, get all the information back for a ticket, including events, etc. I can see dtResolved, dtClosed but not dtOpened for anything. Acc …

We use BugzScout to report bugs to FogBugz. We also provide the sCustomerEmail field so we can keep track of which customer(s) are having this problem. However, this causes problem …

The grid and case views appear to have been revamped visually but I can't find any new functionality - what has changed functionally in these views?

Possible Duplicate: How do I make a copy (clone) of a case? Quite often I want to set up a case for multiple milestones. This is currently quite tedious and time consuming …

Hi guys - is there now a way to easily create case templates (ie. without special plugins)? In my quest I came across this case (link below) that seemed to have dropped off more th …

Yes, 203 seconds to pull up a case! It appears that this slowness only happens to cases that are associated with Kiln change sets. However, in addition to this case taking foreve …