I would like to exclude specific emails or domains from from automatic replies.

When a customer emails me and FogBugz creates a case for the email, it sends an automatic response which I can configure in the mailbox settings in FogBugz. I would like to be able …

Now that FogBugz supports HTML emails, I would like to use HTML formatting in the auto-response that is sent to customers when they email a new case into FogBugz. Case FC20429 …

Right now, if a recipient has received three autoresponses in the last hour, FogBugz will not send them an autoresponse. We would like a way to adjust this number. Case FC2046 …

There's some criteria... What is it?

Is there any way to disable auto reply for cases submitted from certain email addresses? We have dozens of systems out there that send us alarms via email to our fogbugz email acc …

Can we make custom placeholders for use in snippets and auto-replies? An example could be an auto-reply like this triggered by the users version of our software: "Dear User, You …

We have an email distribution list on Outlook that is used to raise issues. I want to add a FogBugz box to make sure that all issues are dealt with and closed correctly. If one per …

FogBugz lets you use a number of template fields in your autoresponse message which get filled in automatically. Can I create my own custom ones? Case FC1861889

I have a mailbox that fogbugz polls: support@mydomain.com We take feedback forms filled out in our web app and directly raise cases in fogbugz which works brilliantly using bugzsc …

I'm using On Demand and have several mailboxes set up via Gmail's pop3 interface. Autoresponses aren't consistently being sent when these mailboxes receive emails, however emails …