Tagged Questions

0
votes
1answer
43 views

Remind shows for project admin and then crashes if used

I have some non site admins. They have admin permissions for certain projects. The Remind button is available when a case for those projects is selected. When they click the Rem …
4
votes
1answer
143 views

Shared Filters Updatable by All Admin

I think when you share a filter, it should not only be able to be updated by you, it should be updated by everyone... I look at it as... "Hey guys, check out my filter"... and now …
23
votes
2answers
551 views

Allow project admins to create new projects

I understand that a site admin is required to create new projects because projects are contained within the "site" and a project admin has control of an individual project (I own m …
2
votes
1answer
820 views

Lost Password to Administrator Account

Oh no! I've lost the password to the administrator account in FogBugz. What can I do?
1
vote
1answer
62 views

List the site admins

Is there a way to list all the site admins? The user page has the ability to filter on Normal, Community, and Virtual users, but not Site Admin. Why was Site Admin omitted from th …
1
vote
1answer
65 views

Can there be a user-level that is between Admin and User? We need some users to be admins so they can edit projects, but then that limits our use of private wikis as a company

First off, I know that permissions exist, but that doesn't solve my problem directly. We have distinct wikis for different business groups in our company, and each one has confid …
5
votes
1answer
169 views

Can an administrator set vacation dates for other users?

As a manager and FogBugz site admin, can I setup vacation time for my team members? Case FC1888023
3
votes
1answer
215 views

Tactics for not letting cases slip through the cracks

I manage a distributed team of Software Developers who aren't the best at keeping their cases up to date. There are a couple of aspects to this problem: For a variety of reasons, …
5
votes
1answer
69 views

Feature Request: A quick way to see what a particular user can read, edit or administer

The groups page nicely shows which wikis and projects a group can see. Is there a similar way to see that information for an individual user? Scanning through each project, click …
1
vote
1answer
186 views

Default template for new wikis

We have defined a wiki template named "Default" and applied it to all existing wikis a while ago. Since then, I've found that all the new wikis being created select "-- New Templat …
4
votes
2answers
864 views

FogBugz upgrade best practices?

A newer version of FogBugz is available. (Dismiss this message) What procedures do you follow?
1
vote
2answers
723 views

Setting up projects and areas

I'm trying to figure out what the best way is to divide up projects and areas. My company maintains one very large website (millions of members and tons of features). We have maj …
0
votes
0answers
55 views

Is there a way to edit mailbox “reply automatically” without being an admin?

This would be really useful, as currently we must have lots more admins than we'd like because many people need to edit mailboxes (we use FogBugz for our customer support). We use …
0
votes
0answers
49 views

Allow viewing cases by default for all users

We have many small projects, each have their permissions set. Now for some (old) cases, some users get the message "You do not have permission to see case" as they've moved team, o …
0
votes
1answer
35 views

Can I as an admin see the list of logins of my users?

Well, pretty much self-explanatory. Can I see the list of logins somewhere?

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