Tagged Questions

1
vote
1answer
72 views

Shared Filters Updatable by All Admin

I think when you share a filter, it should not only be able to be updated by you, it should be updated by everyone... I look at it as... "Hey guys, check out my filter"... and now …
1
vote
1answer
27 views

Can there be a user-level that is between Admin and User? We need some users to be admins so they can edit projects, but then that limits our use of private wikis as a company

First off, I know that permissions exist, but that doesn't solve my problem directly. We have distinct wikis for different business groups in our company, and each one has confid …
1
vote
1answer
37 views

List the site admins

Is there a way to list all the site admins? The user page has the ability to filter on Normal, Community, and Virtual users, but not Site Admin. Why was Site Admin omitted from th …
0
votes
0answers
26 views

Is there a way to edit mailbox “reply automatically” without being an admin?

This would be really useful, as currently we must have lots more admins than we'd like because many people need to edit mailboxes (we use FogBugz for our customer support). We use …
2
votes
1answer
519 views

Lost Password to Administrator Account

Oh no! I've lost the password to the administrator account in FogBugz. What can I do?
5
votes
1answer
121 views

Can an administrator set vacation dates for other users?

As a manager and FogBugz site admin, can I setup vacation time for my team members? Case FC1888023
4
votes
1answer
50 views

Feature Request: A quick way to see what a particular user can read, edit or administer

The groups page nicely shows which wikis and projects a group can see. Is there a similar way to see that information for an individual user? Scanning through each project, click …
0
votes
0answers
29 views

Allow viewing cases by default for all users

We have many small projects, each have their permissions set. Now for some (old) cases, some users get the message "You do not have permission to see case" as they've moved team, o …
0
votes
1answer
42 views

Admin: when switching a user from virtual to normal do they get a welcome email with password setup?

I had to create a virtual user yesterday because we have a new hire and we'd run out of licenses, so when I switched the user from virtual to normal I had to provide a password and …
0
votes
1answer
77 views

Can I designate a Community User Group admin?

I'd like to be able to "federate" management of a Community User Group to a Community user. I'd like this person to be able to add and remove users from the Community User Group, a …
3
votes
1answer
170 views

Tactics for not letting cases slip through the cracks

I manage a distributed team of Software Developers who aren't the best at keeping their cases up to date. There are a couple of aspects to this problem: For a variety of reasons, …
19
votes
3answers
358 views

Allow project admins to create new projects

I understand that a site admin is required to create new projects because projects are contained within the "site" and a project admin has control of an individual project (I own m …
0
votes
1answer
30 views

Can I as an admin see the list of logins of my users?

Well, pretty much self-explanatory. Can I see the list of logins somewhere?
1
vote
1answer
130 views

Default template for new wikis

We have defined a wiki template named "Default" and applied it to all existing wikis a while ago. Since then, I've found that all the new wikis being created select "-- New Templat …
1
vote
1answer
94 views

Is there a way to force a triage step for new bugs or feature requests?

My client is about to implement FogBugz for all bugs and feature requests. Is there a way to have items entered by staff members to be queued up for an office admin to assign prior …

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