Question

I am setting up BugzScout to report unexpected issues with our software. I've been able to get it configured to do everything we need. The only issue I've run into is that when I pass in HTML formatted information for the extra info field, it doesn't display in HTML in the ticket.

Is there some way this can be achieved? If not is this something that can be added? It would make it so much easier to read/display with a stack trace be formatted with HTML.

Case FC2216446

Answer 1

BugzScout does not currently support creating HTML case events.

I've tagged this question as a feature request.

To show your support for this feature request, vote up this question (not this answer)!

As a workaround, you could install the Code Snippets plugin which allows you to mark sections of a case event as code. This results in the code snippets being formatted in a fixed-width font and syntax highlighted. Obviously this isn't exactly what you're after, but if you wrap your stacktrace with [code]your stack trace here[/code], Code Snippets will at least make your stack trace more readable.