I have a current instance with about 200 cases in it, and I am setting up a new instance to import about 3000 cases from an old system.
I would like to take the 200 cases and export them so that I can import them into the new system post migration of my 3000 cases.
How can I export the case data (with screenshots and events) so that I can easily import them with the API?
I would change the ixBug numbers obviously to start somewhere after the last case from my old system, and adjust the ixStatus and ixPersonEditedBy to match the new ids, but the rest of the data could stay the same.
I see that I can do a cmd=search with q=[bug#] and use the cols param to get the data, but I don't see the actual attachment data. Also, if I do it that way I have to process the XML output from those queries to get the data into a new URL for the creation.
Can I export to excel? Can I get the binary data for attachements in a CDATA field?
Just looking for some pointers in the right direction. Thanks.
