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1

I'm using On Demand and have several mailboxes set up via Gmail's pop3 interface. Autoresponses aren't consistently being sent when these mailboxes receive emails, however emails received by cases@myaccount.fogbugz.com are getting autoresponded correctly.

edited Jul 17 2010 at 13:42

adambox♦♦
19.2k●12●41

asked Dec 9 2009 at 21:43

Jude Allred♦♦
1,640●4●22

	Happening to some more people, always gmail related. – Jude Allred♦ Dec 29 2009 at 22:19
	Given Gmails popularity and it's affinity for adding precedence: 'list' to emails, I've removed the constraint against sending autoresponses to list-precedenced emails. Here's a larger list of constraints: fogbugz.stackexchange.com/questions/1275 – Jude Allred♦ Dec 31 2009 at 23:42

Jude Allred · Accepted Answer · 2009-12-31 23:43:23Z UTC

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FogBugz won't respond if the original mail has certain headers like "Precedence: list" or "Precedence: junk" and some other options as well.

FogBugz also won't reply to the same person more than 3 times per hour.

edited Dec 31 2009 at 23:43

Jude Allred♦♦

answered Dec 10 2009 at 22:01

Michael Pryor♦♦
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Turns out there are a variety of situations in which Gmail will add the 'list' precedence to the mail headers. – Jude Allred♦ Dec 31 2009 at 23:29

Ken Morse · Answer 2 · 2009-12-09 23:32:44Z UTC

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Any chance the autoresponses are going into spam folders?

answered Dec 9 2009 at 23:32

Ken Morse♦
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That'll certainly happen with some people, but in my case, that's not the issue. Good thought, though. – Jude Allred♦ Dec 10 2009 at 18:20

FogBugz isn’t consistently sending autoresponses for emails received via my gmail account

2 Answers