I have commented on a case by clicking on the "Edit" link and entering my text in the field. Afterwards I realized I made a mistake and I want to change the text I wrote.
I realize that I can click on "Edit" and add another comment in which I'm explaining my mistake and commenting on the old comment and why and what was wrong in my old comment. But that seems really cumbersome to me and in addition it adds to the amount of text everybody has to read.
I want to edit the text I wrote. Anyone know how to do this?