We are using Bugzscout to report a crash. By default the new ticket is assigned priority 7. Is there any way I could handle this in the code.
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Hmmm. The priority should be the default priority for your install, which might be set to 7. To explicitly set the priority, you'll have to use the XML API. You'll want to use an API token that you generate, and then make an API call rather than a BugzScout call. You can still specify all the parameters, like sScoutDescription. But this also opens up other functionality for you, like setting the fScoutStopReporting flag programmatically. We use this all the time to use FogBugz to monitor RSS feeds. We pick up the last 10 items in the feed and "submit" all of them with fScoutStopReporting set to 1. Thus only one case comes up for each new item in the feed. |
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