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Situation:

  • One browser window.
  • Case1 is open in the first browser tab.
  • Case2 is open in the second browser tab.
  • Case1 is being edited: It gets Case2 assigned as a sub case.

Moving back to the tab with Case2 w/o reloading the browser window.

  • Case2 is being edited: Subject changed, fields changed, params changed, etc. etc. -> click on resolve/close = 'This case has changed in the meantime' = All changes are gone, argh..

Solution:

  • Let Case2 know, that it got assigned as a sub case to another case at least when clicking on edit..
  • An ajax triggered reload of Case2 at the moment of onFocus() would be even nicer.

Best, Alex

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Have a look at fogbugz.stackexchange.com/questions/7973/… – Michel de Ruiter Sep 4 2011 at 11:26
Thanks for the link Michel! After some testing it looks quite good so far. Best, Alex – Alex Sep 5 2011 at 21:25

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