Question

I have the auto-subscribe plugin

I am subscribed to all cases automatically.

I want to know if you can add a setting to auto-subscribe where I get an e-mail on the creation of each case only. I can then go into each case and manually subscribe to it. Instead of auto subscribed to it and manually unsubscribe. (i.e. an opt-in vs opt-out to each case).

I know there is a way to set up a filter to show me new cases, but I’d rather get an e-mail notification.

Answer 1

Sorry, this is not possible with Autosubscribe, but it might be possible to tweak the code to just send an email notification. Since the Autosubscribe interface work is already done, it wouldn't be very hard.

But we're not in a position to do this kind of custom development at the moment.