Question

When a community user logs in, (s)he sees the list of cases (s)he submitted, including all open and closed cases. This can get VERY long and has no ability to sort or filter.

Please add the ability to click a heading to sort by that field, and at least the option to filter out closed cases.

See also the request for hiding closed cases for the Community Case List plugin and this request for searching community user cases.

Answer 1

We'll file this as an official request when it reaches our top 100 feature requests by votes. To get it there, vote up this question!

For now, you can hide closed cases via BugMonkey. Here's some (bad) JS to get you started:

$("table.biglist").find("tr").each(
    function() {
        $(this).find("td:contains('Closed')").each(
            function() {
                $(this).parent().hide();
            }
        );
    }
);

Answer 2

I want to vote for this x10!