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When using Excel export in Outline view, the report is created using the flat view sort order. This seems a bit counter-intuitive, I would expect the Outline sort order to be used. Also, it should be fairly easy to indent cases/subcases to reflect the outline hierarchy.

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Filed a feature request case (see my answer below). – Jude Allred Jan 5 2010 at 12:51

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While I like the suggestion in principle, I'm not sure how it can be executed well.

Issue arise is case duplication and sub-orderings. When you're viewing cases via the flat view, the case list is pretty directly analogous to a spreadsheet. When you're viewing cases as an outline, this analogy can break.

Exporting the flat view is always safe. Exporting as outline, in many circumstances, won't play friendly with a spreadsheet program: you'll get items duplicated, items you don't want.... The desired result for a user retreiving an outline is unclear to me. While we could certainly invent a technique of exporting outlines to spreadsheets, I feel like anything we could do would be confusing to most users.

Here's a (very constructed) example of something that's fine as a list:

alt text

but very un-spreadsheet-like as an outline:

alt text

FogBugz knows how to handle the outline-- spreadsheet programs would not.

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I see your point in this example. What if you also exported the groups? I have tried this with a CSV file and it seems to work well. Having the group headers in the CSV is useful for views. For the outline view we would still get duplicates but I don't mind: the cases I see in FogBugz is what I would expect to get in the export. – Peter Jan 5 2010 at 9:49
That seems fair. I'll file it as a feature request for the Filter Export plugin. – Jude Allred Jan 5 2010 at 12:47

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