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Hi all,

To assess if we need 24/7 support, I want to search for cases that were received between say 6:00PM and 6:00AM. The different search axes allow to filter on "date opened", but not on a specific timeframe.

Any suggestions?
thanks in advance!

Stijn

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2 Answers

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You can search on a specific time frame. To see the case that were opened between 6:00 PM yesterday and 6:00 AM today, use the following search filter:

dateopened:"8/10/2011 6:00 pm..8/11/2011 6:00 am"

See this question for more good info on search axes.

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Hello, I have a similar request.

I would like to have a filter that show me all bug opened within last three days.

I tried dateopened:"-3d" but it's not working. Does someone know how to do this please ?

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Try dateopened:"-3d.." instead. – Michel de Ruiter Oct 30 2011 at 14:59

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