Our company could use a reminder option in FB, as requested (and voted up) previously.
What can FB provide, out of the box?
RSS subscriptions to saved Filters - an OK feature.
But it's the solution to a slightly different problem - FB filter results pages are static.
I'm no web developer - is it possible to make the FB filter result pages dynamic (like gmail)?
Then there's no need for RSS to dynamically update a filter, simply leaving a webpage open will do the trick.
However, an email reminder/notification system is slightly different.
It allows emails to be sent to any email address, at a specified time.
This could be applied to a filter, or an individual case.
With this feature, I could close a case, having agreed with the customer to get back to them in a month/fortnight/week.
At that time, the case is then reopened and the email sent (either to me, or them, or whoever).
Are there plans for this kind of feature? Maybe someone's developed an unpublished plug-in for it?