Question

I use FogBugz in my organization for product support and feature requests, i have a large number of community (non-technical) users who know the difference between a bug and a change/feature request. I would like to see the ability for community users when creating a new case to be able to select the category and provide additional information in custom fields like Location, Base, Room, this is because a large number of users are remote users working in hospital rooms or different offices around the country.

Is this something that could be made possible?

Many Thanks Neil

Answer 1

Thanks for the feature request! We'll file it as an official request when it reaches our top 100 feature requests by votes. To get it there, vote up this question!