Question

Hello,

What: We currently have multiple projects (different teams) on our FogBugz 8.x instance, and for reproducible (bugs), I'd like for anyone creating a new case (even better would be to specify it on a category) to have FogBugz insert a specific snippet. This should be per project, even better would be if we can have per Area but that could be a bit too much for the first pass.

Why: QA and others internally would have the snippet inserted and therefore would have to fill in the information for the steps on how to reproduce the bug, system info, etc. This will reduce the going back and forth on 'please give me more info'...

is there something already available? if not, can you think of a mix of BugMonkey + something else? Or would I have to write my own plugin? (FogCreek, let me know if you plan on doing something along these lines so I don't waste my time now :-))

Thanks

Answer 1

That's an interestng idea, but not one that's currently possible out-of-the-box.

As you mentioned, it could probably be wired up using a BugMonkey script, and this script might be a good starting place. That one binds to the project-changed event and adds tags depending on which project is selected. I imagine you could use a similar script to inject the new case template text. You'd just want to be careful to a) only mess with the comment field on the new case page (not when editing an existing case), and b) not clobber what's already in the comment field if/when the project is switched and they've already started filling out their bug description.

Hope this helps get you started!