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Greetings, When I reply to a fogbugz generated email inside a Case, the Case is Assigned to me. That is awfully frustrating and regularly causes cases to incorrectly assigned...I have to explain the workflow to all our staff...over and over. Can you please provide a way to modify. |
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closed as too localized by Rich Armstrong♦♦ Jul 19 at 15:31 |
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This is intended to prevent people stepping on each other's toes. Usually, the difficulty here is that you're replying to internal users, rather than using the Notify feature to use FogBugz notifications. Please contact us directly to sort this out. |
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