Question

I am our Site Admin for FBOD and would like to be able to change the default sort the correspondence in a case, as viewed by an anonymous user. Currently this is sorted oldest to newest and I would like to offer this to anonymous users as newest to oldest so they don't have to scroll down to the bottom to see the latest case updates in a thread.

Is this possible currently?

Gavin

Answer 1

I think this can be done using BugMonkey. For instance have a look at this script.

Update: I edited the script to have the icon inserted in a place visible for all users:

name:          Reverse BugEvents
description:   Temporarily switches BugEvent order
author:        Tyler Hicks-Wright, Michel de Ruiter
version:       1.1.0.0

js:
var be = $('#BugEvents');
if (be.length > 0) {
  var wher = '.statusbar';
  if ($(wher).length == 0) {
    wher = '#statusbarspacer';
  }
  $('<a>').appendTo(wher).addClass('TGHW_BugEventOrder')
    .attr('href', 'javascript:void(0);').attr('title', 'Reverse events')
    .click(function() {
      $('#BugEvents .bugevent, #BugEvents .pseudobugevent')
      .each(function(i, e) { be.prepend($(e).remove()); });
    });
}

css:
.TGHW_BugEventOrder {
  background: url(http://tghwmedia.appspot.com/media/hwnet/img/ui-accordion.png) no-repeat;
  height: 16px;
  width: 16px;
  display: block;
  float: right;
}