I read somewhere, that the e-mail address selected at From: when replying should be 'sticky'. That would be great! But somehow it doesn't work for me...
We have two mailboxes. I don't use the first, I do use the second. In the From: dropdown, I see four entries:
"A mailbox name" <ourinfo@address>
"Michel de Ruiter" <ourinfo@address>
"Another mailbox name" <oursupport@address>
"Michel de Ruiter" <oursupport@address>
Every time when I press Reply, the third option is selected by default. So every time I change it to the fourth, because I like to have my personal name in the mail.
The database confirms that it should be remembered:
"Michel de Ruiter" <oursupport@address> for me, whereas for most other users it's the still default name.
Where should I look to debug this?