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Hello

We have changed our Outlook exchange server from 2003 to 2010. Now we found out that sending from fogbugz (SMTP) doesn't work anymore.

We are using Fogbugz Version 6.1.46 (DB 633, Build 452).

With tests in Outlook Express we found out, that we have to activate "[x] server needs authentication".

How can we activate this on fogbugz? Maybe directly in the database? We are using right now on that Server Windows 2008 R2, SBS Standard 2011.

If we need to update on a newer Version from Fogbugz we would like to have your support if possible by remote (Teamviewer or similar). In that case could you please add the costs we have to pay...

Because our ticketsystem does not work anymore the request is urgent.

Thank you.

Best regards

Guido Kühne jun. Micamation AG, Switzerland

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I've emailed you to troubleshoot this install-specific issue offline. If anyone else is reading this and is interested in the answer, please email us at customer-service@fogcreek.com and we'll give you an update. – Ben McCormack♦ May 10 2011 at 14:57
This issue is already solved. Thanks. It was just some settings in Outlook Exchange 2010. Like: Relay was not accepted (allowed ip), Filtered content in Exchange spam settings, ... – Bruno Collazzo May 10 2011 at 16:05

closed as too localized by Ben McCormack♦♦ May 10 2011 at 14:57

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