Question

I use snippets all the time. For example I defined some abbreviation snippets (two letters only) for long terms that I use often.

I tried to use the snippets when typing the title/subject and in tags, but it doesn't work.

Can snippets (or at least the single-line ones) be made to work "everywhere" please?

Answer 1

I've tagged this as a feature request. When it gets enough votes, it'll get a case filed.

Answer 2

I made snippets work in most places (i.e. on the case page) using this BugMonkey customization:

name:          Snippets almost everywhere
description:   Makes snippets work in most input fields
author:        Michel de Ruiter
version:       0.1.0.0

js:

$(document).on('keypress',
               'input:not(.droplist-text),textarea:not(#sEventEdit)',
               function(event) {
  if (!fb.snippet) return; // Currently only available on the case page:
  fb.snippet.handleSnippetTargetKeypress(this, event);
  $('#editSnippetHelper').css('width', ''); // Don't restrict helper width
});