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If a community user creates a case, then realizes that they forgot to mention something, how can they add more info to the case, without starting a whole new one? Users are creating new cases to add details, and it makes the whole thing messy.

-Joe

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I'll add this use case to our spec to move events between cases. – Rich Armstrong Apr 7 2011 at 17:16

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The user should reply by mail to the FogBugz mailbox, leaving the Case 12345 somewhere in the subject.

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